Experience
North Central Insurance Agency has been serving the insurance needs of the mid-atlantic region since 1985. As an independent Insurance Agency, we represent many fine companies. Our owners, Gene and David Cavey, have assembled the companies and staff needed to provide you with exceptional coverage and service at a reasonable cost. Our staff are experienced, educated, friendly and eager to serve you.

Efficiency
We respect your time. We have streamlined processing, offer multiple ways to communicate with us and provide prompt, professional, courteous service. No complicated voice mail system, a real live person every time.

Excellence
The policyholders pledge below is kept in sight at each employee's workstation to assist us in doing the best job for all those seeking our services.

Our Policyholder Pledge

• Greet all policyholders with a smile and pleasant appearance.
• Answer all phone conversations with a cheery voice.
• Be patient and listen carefully. What may be clear to us may be confusing to others.
• Try to put yourself into their shoes.
• Be respectful of their time by giving prompt service.
• Remember, when a loss or claim is reported it must not be handled as just another phone call, but as an unusual and possibly frightening experience to our policyholder.
• We all make mistakes; therefore, be understanding with our clients mishaps.
• As time permits, advise each policyholder of other products and services that we offer.
• Should there be a problem that we cannot service, help the inquirer as much as possible to an alternative option.
• Remember: the policyholder pays our salary.

The Difference
Personal service by a trusted insurance professional is the North Central difference. We invite you to contact us for all your insurance needs.